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Welcome to Spice Avenue. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website.
1. General Terms
1.1 Acceptance of Terms: By using the Spice Avenue website, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. These terms apply to all users of the site, including but not limited to visitors, customers, and merchants.
1.2 Modifications: Spice Avenue reserves the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms.
2. Account Registration
2.1 Account Creation: To make a purchase or access certain features of our website, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account information up to date.
2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
2.3 Account Termination: Spice Avenue reserves the right to terminate or suspend your account at our discretion, without prior notice, if we believe that you have violated these Terms and Conditions or for any other reason.
3. Orders and Payments
3.1 Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantity of any product or to discontinue any product at any time.
3.2 Pricing: All prices are listed in [Insert Currency] and are subject to change without notice. We make every effort to ensure accurate pricing, but in the event of an error, we reserve the right to cancel orders placed at an incorrect price.
3.3 Payment Terms: By placing an order on our website, you agree to provide current, complete, and accurate payment information. You authorize Spice Avenue to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
3.4 Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is simply an acknowledgment that we have received it. We reserve the right to cancel any order, at our discretion, before shipment.
4. Shipping and Delivery
4.1 Shipping: We offer various shipping options, which may vary based on your location. Shipping times and costs will be displayed at checkout. Spice Avenue is not responsible for delays caused by shipping carriers or external factors beyond our control.
4.2 Delivery: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Title and risk of loss for all products pass to you upon delivery.
4.3 International Shipping: For international orders, you are responsible for complying with all local customs regulations and paying any applicable duties and taxes.
5. Returns and Refunds
5.1 Return Policy: If you are not satisfied with your purchase, you may return eligible items within [Insert Return Period] days of delivery for a refund or exchange. All returned items must be unused, in their original packaging, and in the same condition as received.
5.2 Non-Returnable Items: Certain items, such as perishable goods or custom orders, are not eligible for return. Please review our Return Policy for more details.
5.3 Refund Process: Once we receive your return, we will inspect the items and notify you of the approval or rejection of your refund. Approved refunds will be processed within [Insert Processing Time] days, and the credit will be applied to your original payment method.
6. Intellectual Property
6.1 Ownership: All content on the Spice Avenue website, including text, graphics, logos, images, and software, is the property of Spice Avenue or its content suppliers and is protected by intellectual property laws.
6.2 Use of Content: You may not reproduce, distribute, modify, or create derivative works of any content on our website without our express written permission.
7. User Conduct
7.1 Prohibited Activities: You agree not to use the website for any unlawful purpose or in violation of these Terms and Conditions. This includes, but is not limited to, engaging in fraudulent activities, hacking, spamming, or transmitting harmful code.
7.2 User-Generated Content: If you submit any content to our website, such as reviews or comments, you grant Spice Avenue a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display that content.
8. Limitation of Liability
8.1 Disclaimer: Spice Avenue makes no warranties, express or implied, regarding the operation of the website or the information, content, or products available on it. The website and all materials provided are offered “as is” and “as available.”
8.2 Limitation of Liability: To the fullest extent permitted by law, Spice Avenue shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or any products purchased through it.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved exclusively in the courts of [Insert Jurisdiction].
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Spice Avenue Customer Support
Email: customercare@spiceavenue.in
Phone: +91 94996 35992
Address: Plot No 7/8 sunrise so. Vadiya, Rajpipla, Narmada 393145
Thank you for choosing Spice Avenue. We appreciate your business and look forward to serving you with the finest spices available.